There has been much community concern on the state of our local parks and reserves. Ventia, one of the Council’s major contractors and the contractor for the Ōrākei Ward, was issued with a performance notice to improve the state of mowing and gardening due to poor deliverables.
A letter was issued on Friday, 23 November 2017, confirming that Ventia had not met the conditions of their contract and they issued a public apology. Weekly audits of contractor performance are being provided to all elected members to give an oversight of performance as Ventia works to meet its objectives. The first audit result from the first week of November showed that in Ōrākei only 65% of items were maintained to the required standard, but in the most recent audit this increased to 87%.
Council is currently sorting out performance and management issues with their contracting. In the meantime If any parks or community facilities are not meeting an acceptable standard (including overflowing rubbish bins) please contact the Council call centre (09) 301 0101 which is operational 24 hours each and every day.